Culled from his "Stories from the Bench", Judge Patterson has among his many energizing, motivating and humorous Keynotes, Seminars and Customized "Service Excellence" training programs for associations, organizations and groups the following topics:
Survival Tips for Leaders
Equips the director or supervisor to with tools that inspire their employees and help them to RISE to meet the challenges of the modern leadership role.
Blow the L.I.D. off Poor Decision-making
increases the participant’s skill with exercises that demonstrate attributes
that maximize effective decision-making.
Yield Before Entering the Communications Highway
Illustrates three common communication mistakes and how their continued use affects business relationships.
Service Excellence Training
2 hour or full-day training that prepares your employees to RISE to meet the challenges customers and guests present with Awareness, Communication and Empowerment to ACE those relationships.
Sales Training – The Law of Persuasion
For salespersons or anyone in business who needs to win over prospects and close the deal, this program will get you
maximum results with minimal objections. The verdict is yours!
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